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Better Get Baquero

Better Get Baquero

Have a problem? Then you Better Get Baquero. Watch weekdays at 5:30 p.m. on News 4 New York.

Thursday, Nov 16, 2017

Warning When Changing Address Online

Warning When Changing Address Online

Anyone who has ever moved knows how time-consuming it is to change your address online - especially if you make one small error. This is one woman's story about what happened after she clicked the wrong...

Wednesday, Nov 15, 2017

Man Allergic to Polyester Fights for Refund on Suit

Man Allergic to Polyester Fights for Refund on Suit

A Brooklyn man fights for a refund on a suit that a New Jersey retailer promised was 100 percent wool -- which was important, because he's allergic to polyster. Lynda Baquero has more.

Tuesday, Nov 14, 2017

Man Runs into Problems Using EZPass

Man Runs into Problems Using EZPass

Though the bill was just $7, one New York City man said he was improperly billed when going through an EZPass toll in Massachusetts. Lynda Baquero reports.

Friday, Nov 18, 2016

Submit Tips or Story Ideas to Better Get Baquero

Submit Tips or Story Ideas to Better Get Baquero

Send us your tips or story ideas for Better Get Baquero! Fill out our online form, or call us at 866-NEWS-244.

Tuesday, Nov 14, 2017

Using EZ Pass in Other States

Using EZ Pass in Other States

A bill for just $7 was enough to prompt one EZ Pass user to contact consumer reporter Lynda Baquero. It was the principal, not the price.

Monday, Nov 13, 2017

How to Spot Salvaged Cars

How to Spot Salvaged Cars

After a busy hurricane season, salvaged cars are hitting the market. Lynda Baquero reports.

Monday, Nov 13, 2017

Spotting Cars Salvaged From Floodwaters

Spotting Cars Salvaged From Floodwaters

If you or someone you know plan to shop for a used car soon, know that hundreds of thousands of cars are planned to flood the market soon, and they may themselves be coming from a flood. Lynda Baquero reports.

Friday, Nov 10, 2017

Airline Charges Fees for Woman Trying to Go to PR

Airline Charges Fees for Woman Trying to Go to PR

When United Airlines charged a woman change fees twice while she rescheduled travel to Hurricane-ravaged Puerto Rico, she decided she decided to call the Better Get Baquero team. Lynda Baquero reports.

Thursday, Nov 9, 2017

Family Can't Get Travel Refund After Cancer Diagnosis

Family Can't Get Travel Refund After Cancer Diagnosis

A family bought travel insurance for a trip to Florida, but when one of the family members was diagnosed with cancer, the insurance company wouldn't refund the money. Lynda Baquero reports.

About Lynda
Need help on a consumer issue? Reach out to Lynda Baquero and her team by calling the Consumer Affairs Tipline at 1-866-NEWS-244 and pressing 2 for consumer, or go to nbcnewyork.com/gethelp.