Officials described a devastating scene of shattered cars and other damage where two Metro-North trains packed with rush-hour commuters collided in Connecticut, saying Saturday it's fortunate no one was killed as federal transportation officials continued their investigation into a possible cause.
Seventy-two people were sent to the hospital Friday evening after the crash, which damaged the tracks and threatened to snarl travel in the Northeast Corridor. The NTSB said a section of rail on the eastbound track had a fracture near the joint, though it's not clear if the accident caused the fracture.
Officials couldn't say when Metro-North service would be restored.
"The damage is absolutely staggering," said U.S. Sen. Richard Blumenthal, describing the shattered interior of cars and tons of metal tossed around. "Ribbons of sides of the cars are torn away like ribbons of clothes."
U.S. Sen. Chris Murphy said it was "frankly amazing" people weren't killed on scene.
Both said new Metro-North cars built with higher standards may have saved lives. Most of the injuries were spine and back-related. The injured included a conductor aboard the New York-bound train who helped others off the train despite her own injuries, authorities said during an evening news briefing.
The crash caused Amtrak to suspend service between New York and New Haven, Conn. Regional service was running between Boston and New Haven.
Connecticut Gov. Dannel P. Malloy said commuters should make plans for alternative travel through the area and urged them to consult the state Department of Transportation website for information.
"I think this is going to be with us for a number of days," the governor said.
National Transportation Safety Board investigators arrived Saturday and are expected to be on site for seven to 10 days. They will look at the brakes and performance of the trains, the condition of the tracks, crew performance and train signal information, among other things.
NTSB board member Earl Weener said he would not speculate on a cause for the collision. He said data recorders on board are expected to provide the speed of the trains at the time of the crash and other information.
"Our mission is to understand not just what happened but why it happened and determine ways of preventing it from happening again," Weener said.
Asked whether there were any signs of foul play and if investigators could rule out any cause, Weener said: "It's too early to rule out anything. We just got on scene. That, of course, will be something we look at immediately."
Blumenthal referred to the crash as an accident and Malloy said Friday there was no reason to believe it was anything other than that.
About 700 people were on board the Metro-North trains Friday when one heading east from Grand Central Terminal to New Haven derailed at about 6:10 p.m. just outside Bridgeport, transit and Bridgeport officials said.
Passengers described a chaotic, terrifying scene of crunching metal and flying bodies.
"All I know was I was in the air, hitting seats, bouncing around, flying down the aisle and finally I came to a stop on one seat," said Lola Oliver, 49, of Bridgeport. "It happened so fast I had no idea what was going on. All I know is we crashed."
The train was hit by a train heading west from New Haven to Grand Central on an adjacent track, Metropolitan Transportation Authority spokesman Aaron Donovan said. Some cars on the second train derailed as a result of the collision.
A spokeswoman for St. Vincent Medical Center said 46 people from the crash were treated there, with six of them admitted. All were in stable condition, she said.
A Bridgeport Hospital spokesman said 26 people from the crash were treated there, with three of them admitted. Two were in critical condition and one was in stable condition, he said. The other 23 were released.
Malloy said there was extensive damage to the train cars and the track. He said the accident will have a "big impact on the Northeast Corridor."
Bridgeport Mayor Bill Finch said the disruption caused by the crash could cost the region's economy millions of dollars.
"A lot of people rely on this, and we've got to get this reconnected as soon as possible," Finch said.
Passenger Frank Bilotti said he was returning from a business trip in Boston on the westbound train when it crashed.
"Everybody was pretty much tossed around," said Bilotti, 53, of Westport, who suffered a sore neck.
He said the derailed train cars dug into the banks of the tracks.
"It was just a tremendous dust bowl," Bilotti said.
Firefighters used ladders to help people evacuate, he said.
"There were people on stretchers," he said. "There were people lying on the ground."
Blumenthal credited first responders, saying their "quick reactions and heroic efforts undoubtedly saved lives."
The area where the crash happened was already down to two tracks because of repair work, Malloy said. Crews have been working for a long time on the electric lines above the tracks, the power source for the trains.
Malloy said Connecticut has an old system and no other alternate tracks.
The MTA operates the Metro-North Railroad, the second-largest commuter railroad in the nation. The Metro-North main lines — the Hudson, Harlem, and New Haven — run northward from Grand Central Terminal into suburban New York and Connecticut.