JetBlue Computers Back Online; Delays Expected

A system-wide IT issue impacting JetBlue's computer systems Monday morning has been resolved, but delays are expected.

A computer outage that caused delays for thousands of JetBlue Airways passengers early Monday morning has been resolved, the company said.

JetBlue Airways said it had fixed a systemwide computer problem by 6:15 a.m. Eastern that has caused delays because the airline had to manually check in passengers.

NBC News reported that the airline had to issue handwritten boarding passes to passengers at many airports.

Jetblue System Down
Matt Cleinman
Lines at Logan Airport in Boston grew as passengers waited for serviced to be restored.

The company said in an email that passengers might experience delays throughout the day. It did not specify how long it would take to work through delays and get operations back to normal.

The airline did not immediately respond to inquiries on how many flights were affected, but passengers at airports in Boston; Orlando, Fla., and Washington, D.C., took to social media to report long lines and delays. 

CBVtoj7WoAEn0Pt
@dev23j/Twitter
Massive crowds formed at John F. Kennedy International Airport in New York City because of the delays.
Contact Us