Tens of thousands of Connecticut residents are entering their second week without power after a rare October snowstorm knocked out electricity to more than 3 million Northeasters.
Connecticut Light & Power, the state's largest utility, announced Sunday night that it would miss its goal of restoring electricity to 99 percent of its customers by midnight.
Chief Operating Officer Jeffrey Butler apologized, saying that power might not be restored to everyone until Wednesday. About 60,000 customers remained without electricity early Monday.
Gov. Dannel P. Malloy has launched an investigation into the utility companies' response amid a torrent of customer complaints. A fire department has said CL&P jeopardized safety by not quickly clearing roads of downed power lines and branches.
Elsewhere in the region, only a few hundred customers remain without power.
In the Garden State, Jersey Central Power & Light said it believes it has restored electricity to all its customers more than a week after the storm.
The utility says crews from as far away as Wisconsin and Mississippi finished reconnecting less than 400 remaining homes and businesses by midnight.
However, any JCP&L customers who don't have power should call 888-544-4877.
JCP&L says it was the largest storm restoration effort in the company's history.
More than 300,000 of the utility's 1.1 million customers lost service during the storm.
Crews will remain on the job to make permanent any temporary repairs.