Federal Bureau of Investigation

Southwest Pilots After Deadly Mid-Air Blast: ‘Our Hearts Are Heavy'

'We all feel we were simply doing our jobs,' wrote Southwest Captain Tammie Jo Shults & Southwest Airlines First Officer Darren Ellisor. 'Our hearts are heavy.'

Passengers and airplane experts are calling pilot Tammie Jo Shults, who safely landed a damaged Southwest flight, a hero. Shults and First Officer Darren Ellisor say they were simply doing their jobs.

The two pilots in the Southwest Airlines plane that made an emergency landing in Philadelphia after experiencing a deadly mid-air engine failure released a statement through the airline Wednesday.

"We all feel we were simply doing our jobs," wrote Southwest Captain Tammie Jo Shults and Southwest Airlines First Officer Darren Ellisor. "Our hearts are heavy. On behalf of the entire Crew, we appreciate the outpouring of support from the public and our coworkers as we all reflect on one family’s profound loss. We joined our Company today in focused work and interviews with investigators."

The Boeing 737 was traveling from New York to Dallas Tuesday morning when a blown engine hurled shrapnel at the aircraft, leading to the death of a passenger who was nearly sucked out of a broken window. Passengers described a loud boom, violent shaking, air whooshing through the cabin and snow-like debris floating down the aisle as the incident took place.

The plane took 22 minutes to land from the time the engine blew, tilted at an angle higher than normal before the pilot was able to level the wings, and came in at about 190 mph before touching down at Philadelphia International Airport, according to National Transportation Safety Board chairman Robert Sumwalt.

"The aircraft began a rapid, uncommanded left roll of about 41 degrees of bank angle," Sumwalt said. "So usually when you're flying on an airliner, you rarely get over about 20, 25 degrees of bank. This went over to 41 degrees."

The pilots managed to level the wings and decided to land with a different flap, a device used to increase the lift of an aircraft wing, than normal.

"Because they're landing with lesser flaps, that will mean a higher approach speed," Sumwalt said.

The flight ultimately touched down at about 165 knots or 190 mph. A 737 typically lands at around 135 knots, according to Sumwalt.

"The time from the initial event to touchdown, 22 minutes," Sumwalt said.

Sumwalt also confirmed an NTSB meteorologist with Air Traffic Control spotted debris falling from the plane on radar. A piece of engine covering was found Tuesday in Bernville, Pennsylvania, about 70 miles west of Philadelphia.

A second piece of debris believed to be from the plane was recovered on state game land just north of Bright School Lane and Route 183 in Penn Township, Berks County, Wednesday morning, Pennsylvania State Police said.

Crews could be seen photographing a piece of metal with what appears to be the Southwest logo on it. Troopers waited for the FBI to come collect the item, police said.

Reading Eagle
Investigators photograph a piece of debris with what appears to be part of the Southwest logo on it. See Larger

Sumwalt described the debris as engine cowling, the exterior part of the engine that keeps the wires and pipes from being exposed.

The FBI office in Allentown is asking for anyone who believes they have found debris to call 610-433-6488, state police spokesman Trooper David Beohm said. Sumwalt also said photos and videos related to the incident can be emailed to witness@ntsb.gov.

During Tuesday's incident, a passenger was partially sucked out of the plane and later died, ending a string of eight years without a deadly accident involving a U.S. airliner.

The passenger, identified as New Mexico bank executive Jennifer Riordan, was sitting in Row 14 of the aircraft during the mid-air emergency. That's where investigators removed the side wall area.

"Our experts have been documenting the window frame area to understand how the window came out," Sumwalt said.

The Reading Eagle
Members of the Pennsylvania Game Commission, Pennsylvania State Police and game warden lift a piece of an aircraft engine believed to be from Southwest Airlines flight 1380 on Tuesday, April 18, 2018. The part was discovered a day after the plane's left engine exploded in flight over rural Berks County, Pa. | See Larger

The NTSB also interviewed the flight attendants Wednesday.

A group of officials, including NTSB investigators, a Federal Aviation Administration (FAA) representative, a member of the pilot's union, an airline rep and an aircraft manufacturer rep will also listen to the aircraft's cockpit voice recorder to create a transcript.

A maintenance group will also meet at Southwest's headquarters in Dallas, Texas to start examining the engine's inspection records.

From investigators' initial findings, the accident appears remarkably similar to a failure on another Southwest plane two years ago — an event that led the engine manufacturer and regulators to push for ultrasonic inspections of fan blades on engines like the one that blew apart at 32,500 feet.

When investigators from the NTSB examined the broken engine in Philadelphia just hours after it made an emergency landing, they immediately saw that one of the left engine's 24 fan blades was missing.

"This fan blade was broken right at the hub, and our preliminary examination of this was there is evidence of metal fatigue where the blade separated," Sumwalt said.

The FAA announced Wednesday night it would order inspections on engine fan blades like the one that snapped off and triggered the accident.

Marty Martinez via Storyful
Shrapnel from a blown out engine, left, broke a window on a New York to Dallas flight out of Laguardia on April 17, 2018.
Marty Martinez via Storyful
Marty Martinez, left, and other passengers of a Southwest Airlines flight from New York to Dallas are seen during the flight's descent on April 17, 2018. Shrapnel from a damaged engine took out a window twenty minutes into the flight, causing a passenger to be partially sucked out of the plane. One person died from the incident.
Marty Martinez via Storyful
A blown out window is seen in this photo of a damaged Southwest Airlines flight flying from New York to Dallas on April 17, 2018. One person died when an engine exploded mid-flight from New York to Dallas, causing the plane to rapidly lose pressure and a passenger to get partially sucked out.
Marty Martinez via Storyful
Shrapnel from a damaged engine, seen here, took out a window twenty minutes into the flight, causing a passenger to be partially sucked out of the plane on a flight from New York to Dallas on April 17, 2018.
Marty Martinez via Storyful
A blown out window and oxygen masks are seen in this photo of a damaged Southwest Airlines flight flying from New York to Dallas on April 17, 2018.
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A window appears to be broken. See Larger
Corey Perrine/AP
A Southwest Airlines plane sits on the runway at the Philadelphia International Airport after it made an emergency landing in Philadelphia, on Tuesday, April 17, 2018. The Federal Aviation Administration says the flight from New York to Dallas made an emergency landing after the crew reported damage to one of the engines, as well as the fuselage and at least one window.
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Passenger Matt Tranchin snapped this photo of the damaged window. Tranchin said he texted family members to say goodbye as the plane descended. Once the plane landed, "there was a lot of hugging."
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Amanda Bouman posted this photo of the damaged engine on Instagram
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A close up of the broken window.
@EMMS_MrJohnson
@EMMS_MrJohnson shared this photo of the damaged engine on Southwest 1380.
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A foam was sprayed onto the plane and runway.
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People could be seen exiting the plane and getting onto waiting buses.
Sandra Vasich
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One window appeared to be broken.
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A blown engine on a Southwest flight from LaGuardia to Dallas that made an emergency landing in Philadelphia.
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No word yet on the extent of injuries.
Courtney Padilla
A passenger photo shows emergency vehicles on the tarmac in Philadelphia after a Southwest plane was forced to land mid-flight after an engine explosion on April 17, 2018.
Courtney Padilla
A passenger photo shows damage to one of the plane's engines on April 17, 2018.
Courtney Padilla
A passenger photo shows oxygen masks, which were lowered when cabin pressure dropped on a Southwest flight from New York to Dallas on April 17, 2018, after an engine exploded mid-flight.
Courtney Padilla
A passenger photo shows airline staff in the aisle after the plane landed following a mid-flight engine explosion on April 17, 2018.
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Officials with the National Transportation Safety Board inspect the plane's damaged engine.
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Officials with the National Transportation Safety Board inspect the plane's damaged engine.
Vito Di Stefano
Officials with the National Transportation Safety Board inspect the plane's damaged engine.
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"Lead NTSB investigator Bill English receives Flight Data Recorder and Cockpit Voice Recorder from Southwest Airlines flight," the NTSB said.
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Investigators with the NTSB examine a Southwest Airlines Boeing 737-700 after a catastrophic engine failure resulted in the death of a passenger Tuesday, April 17, 2018.
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The wing above the engine showed damage.
The Reading Eagle
Members of the Pennsylvania Game Commission, Pennsylvania State Police and game warden lift a piece of an aircraft engine believed to be from Southwest Airlines flight 1380 on Tuesday, April 18, 2018. The part was discovered a day after the plane's left engine exploded in flight over rural Berks County, Pa.
Reading Eagle
Investigators photograph a piece of debris with what appears to be part of the Southwest logo on it. See Larger

Metal fatigue is a weakening of metal from repeated use and involves microscopic cracks. It can occur in fan blades, the aluminum skin on most planes or other metal parts.

As a precaution, Southwest said it will inspect similar engines in its fleet over the next 30 days. CEO Gary Kelly said there were no problems with the plane or its engine when it was inspected on Sunday.

Investigators will focus on whether the fan blade broke off at cruising speed — around 500 mph — and started an "uncontained" engine failure that sent debris flying like shrapnel into the plane, where it broke a window.

A registered nurse and emergency medical technician on board jumped in to try to save the gravely injured woman. But Jennifer Riordan, a Wells Fargo bank executive and mother of two from Albuquerque, New Mexico, later died. Seven other victims suffered minor injuries.

The NTSB is conducting its investigation into Southwest Flight 1380 to find out what caused the engine to break mid-air. The plane was inspected two days before the incident.
Copyright AP - Associated Press
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