A distraught traveler screamed at a counter attendant at LaGuardia Airport as her sobbing children and other passengers stood by amid a 12-hour flight delay last month, video obtained by the Daily Mail shows.
The mother and daughter were en route to Miami for a Disney cruise and their New York City flight on March 24 was delayed about 12 hours because of inclement weather, the website reports.
"I want everything. I’m sorry, you lied to me. You lied to me," the woman screams. "I’m sitting here since 8 o’clock with a 9-year-old who’s waiting for her vacation and my 13-year-old and me."
"If there’s no flight just say there’s no flight. Say there’s no flight," she yells.
During the tantrum, the woman threatens to make airline workers pay for the cruise "and everything else." The camera then pans over to catch the woman's daughter, who cries as her mother continues to shout.
Other passengers stand around silently, some appearing to capture the meltdown on video. The footage was later posted to Facebook, where it garnered more than 500,000 views.
Airline workers eventually called police to help diffuse the situation, the Daily Mail reports.
The flight was scheduled to depart from LaGuardia at 9 p.m. on March 24 but delayed in Philadelphia until nearly 1 a.m. the following day, according to the Daily Mail. The flight eventually left at about 9 a.m. that morning.
"We do apologize that passengers on American Airlines flight 2240 were delayed due to inclement weather at New York’s LaGuardia Airport," a spokesperson for American told the site in a statement. "The inbound aircraft, which was coming from Miami, diverted to Philadelphia due to high winds at LaGuardia."
The passenger who took the video, Jade Weng, later told the Daily Mail she filed a complaint with the airline. Other videos she posted showed passengers in a heated exchange with police and airline workers amid the delays.