A report by a federal monitor overseeing reforms at the Rikers Island jail complex says guards continue to use excessive force at an "alarming rate."
Monday's report says inmates have been unnecessarily struck in the head while handcuffed, slammed against walls, put into chokeholds and doused with pepper spray.
The report claims these incidents are often not reported accurately and sometimes ignored.
Department of Correction Commissioner Joseph Ponte says the department is moving quickly to fix these issues. He says uses of force at facilities housing its youngest inmates are the lowest they've been in years.
The independent monitor was installed after a 2015 agreement to settle civil litigation over pervasive brutality at Rikers.
Mayor Bill de Blasio said last week he wants to close Rikers over the next decade.
The mayor said Friday that he wants to close the city's troubled Rikers Island jail complex, though he cautioned that doing so would be difficult and take at least a decade.
"It will take many years and it will take many tough decisions along the way, but it will happen," Mayor Bill de Blasio said.
Among those challenges: The mayor said the jail's daily population would have to be slashed to half of what it was just a few years ago. New, smaller jails would also have to be opened elsewhere in the city - a potentially lengthy process considering the possibility of neighborhood opposition.
Key details of the plan, including the cost and the location of alternative jails, are still a long way from being worked out, the mayor said.
The announcement comes two days ahead of the planned unveiling of recommendations by an independent commission established by the City Council after a string of brutality cases that exposed poor supervision, questionable medical care and corruption at Rikers. The commission has been considering options for Rikers as part of a broad examination of the city's criminal justice system.
Previously, the mayor, a Democrat, had called proposals to close Rikers "noble" but too expensive.
On Friday, he said he had changed his mind because the jail system was housing fewer and fewer people, dropping to under 10,000 from a high of 15,000 just a few years ago, according to city figures. Most of the city's jail population is at Rikers; there are about 2,400 inmates in other locations. De Blasio said the jail population would have to be at 5,000 in order to shut it.
De Blasio credited the drop partly to shifts in how law enforcement handles lower level crimes, like smoking marijuana in public.
Rikers is a 400-acre (162-hectare) former dump near the runways of LaGuardia Airport. It is accessible only by a narrow bridge between it and Queens. For decades, the city has sent its inmates there while they await trial, where they're housed in 10 jail facilities.
Advocates for prisoners have been arguing that smaller jails, based in the city's neighborhoods, would be better able to provide services and reduce delays getting criminal suspects to and from court.
Glenn Martin, an inmate advocate who has pushed a campaign to persuade the mayor to close the jail, called de Blasio's decision "a step in the right direction."
"Countless failed attempts at incremental reform have proven that the only viable solution is to close Rikers," he said.
Neighborhood groups and others have resisted previous attempts to build or expand existing jails in the boroughs. City Council Speaker Melissa Mark-Viverito said Friday that city officials should be thinking about how to help people entangled in the criminal justice system.
"Are we going to give these people another chance or are we going to write them off?" she asked.
Violence, mismanagement and corruption have been the subject of intense scrutiny by the media and federal prosecutors in recent years.
A 2015 settlement of civil litigation over pervasive brutality led to the installation of a monitor responsible for overseeing the city's progress in adding thousands of surveillance cameras and stricter policies on use of force.
The Associated Press and other news outlets first exposed conditions on Rikers in a series of reports in 2014. Those reports included the suicide of Kalief Browder, who hanged himself after spending three years jailed - mostly in solitary - without trial and a homeless ex-Marine who essentially baked to death in a hot cell.
Associated Press writer Jake Pearson contributed to this report.