It appears hardware and software failures caused the cameras at a Brooklyn subway station to malfunction the day before a gunman allegedly opened fire on a train, injuring dozens of riders.
According to a letter from the Metropolitan Transportation Authority (MTA) to the Homeland Security Committee, the failure affected cameras at the 25th street, 36th street and 45th street stations along the D/N/Q/R lines in Sunset Park.
The committee said on April 7th — five days before the shooting — the MTA discovered a fan issue with the system, but that issue did not affect the video feeds. Technicians worked to solve the fan issue, but on the morning of April 11th — one day before the shooting — the video feeds failed.
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The committee says the system has now been repaired.
The MTA had been on the hot seat in Washington after the subway shooting in Brooklyn that rattled the city, as local congressional members demanded answers as to why the cameras malfunctioned at the time of the morning rush hour attack.
Just over a week after the attack, the MTA got a letter signed by three members of the New York congressional delegation specifically asking how much federal money is spent on maintaining cameras — an important issue for the politicians, given that the transit agency is given millions of federal security dollars annually.
A total of 10 members of Congress added their names to the list of people looking for answers after the stern letter was sent to MTA Chair Janno Lieber. That letter said the subway system is NYC's lifeblood, and detailed how the agency got tens of millions of federal grant dollars in 2020 and 2021 — and received even more for 2022.
Funding for the agency currently stands at $93 million, leading lawmakers to question the functionality of all the MTA's cameras.
"My view is nothing is more important than the safety of the subway system," Bronx Rep. Ritchie Torres said in April. He serves as the vice chairman of the Homeland Security Committee and is helping lead the investigation effort.
He and the other two members of New York's congressional delegation who signed the letter had said the need for answers is critical, given the overall spike in crime in the subways.
"There has been a series of shooting. Stabbings. Slashing and shoving a that have shaken confidence in the subway system," Torres said.
After the April 12 attack at the 36th Street station in Sunset Park, police sources told NBC New York that the inability to access the station cameras slowed down the investigation. Had it not been for cell phone video, there would be little to no video showing what happened in the immediate aftermath of the alleged gunman opening fire and shooting 10 passengers on the packed N train.
A representative for the MTA said the cameras malfunctioned that day because of an internet server issue, and that the agency has "made significant use of the Transit Security Grant Program, but we have been disappointed that funding has been flat since 2012."
The MTA refuted claims that the malfunctioning camera hampered the investigation. Staffers said other video and other evidence in the system proved to be critical.
The letter from the members of Congress requested specifics from the agency regarding their camera system, such as: how often the cameras are audited; timelines for addressing issues; and how much is spent on installing, maintaining and upgrading the MTA’s more than 10,100 cameras systemwide.
"We have a right to know whether the cameras are working effectively," said Torres. "My message to the MTA is that the federal government is watching."
After a 30-hour manhunt, police located and arrested suspect Frank James in Manhattan.