MetroCard Coding Error to Blame for Commuter Woes - NBC New York

MetroCard Coding Error to Blame for Commuter Woes

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    MetroCard Coding Error to Blame for Commuter Woes
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    The MTA has blamed a MetroCard coding error for the hassles thousands of commuters experienced on Monday.

    Metro-North and Long Island Rail Road commuters who signed up for the Mail & Ride program got messages indicating "insufficient fare" when they swiped their MetroCards at turnstiles.

    The MTA says the glitch affected 2,800 Metro-North and 7,200 Long Island Rail Road riders who get the cards with their monthly railroad tickets.

    The agency has advised customers to purchase a new unlimited MetroCard. They will be issued a credit for $119 to their Mail & Ride account for the month of December.

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