Computer Glitch Causes Delays at JFK and Other U.S. Airports, System Restored: Officials - NBC New York

Computer Glitch Causes Delays at JFK and Other U.S. Airports, System Restored: Officials

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    Computer Glitch Causes Delays at JFK: Officials

    A computer system that checks airline passengers against terror watch lists was disrupted briefly Wednesday evening, causing customs line delays at Kennedy Airport and other cities across the U.S., according to government officials. Ray Villeda reports. (Published Wednesday, Oct. 14, 2015)

    A computer system that checks airline passengers against terror watch lists was disrupted briefly Wednesday evening, causing customs line delays at Kennedy Airport and other cities across the U.S., according to government officials. 

    The Customs and Border Patrol computer glitch affected air ports of entry in the U.S. and is not believed to be malicious, according to a Homeland Security official. However, it caused delays in security screening for multiple airlines across the U.S., with social media reports of long lines at some terminals at JFK. 

    The computer system was back up after about 90 minutes, and normal operations have resumed, according to a Customs and Border spokesman. 

    A federal official said international travelers were still processed during the glitch, but manually. Passengers at the airport told NBC 4 New York they had to fill out paperwork by hand.

    Similar problems were reported at airports in Boston, Dallas-Fort Worth, Charlotte and Baltimore. 

    It's not clear what caused the computer problem.

    -- Jonathan Dienst and Ray Villeda contributed to this report 

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