3:29 p.m. ET
Caller: Yeah I ‘m witnessing a airplane. It’s going down. It’s on fire.
911 Operator: Where, where, where?
Caller: I’m in the Bronx. It’s turning, I don’t know where its gonna fall though.
911 Operator: Where are you sir?
Caller: Oh my God!
911 Operator: Where are you?
Caller: Briggs Ave and 199.
911 Operator: What’s the street?
Caller: I’m on Briggs Ave. and 199, close to the 52 Precinct, Oh my God!
911 Operator: You said East 199th Street?
Caller: Yes, operator.
911 Operator: East 199th Street and what’s the cross?
Caller: 199 and Briggs. Briggs, between Briggs and Bainbridge, but the plane is gone already.
911 Operator: Where’s the plane?
Caller: Oh my god! It was a big plane, I heard a big boom just now we looked up and the plane came straight over us and it was turning, Oh my God!
911 Operator: What’s your name sir?
(Name and number omitted)
Caller: Yeah as soon as I called you the plane disappeared out of sight I guess it took off over the building I can’t see.
911 Operator: Was it a large or small plane or what?
Caller: It looked like it looked like a airbus plane, like a big plane.
911 Operator All right sir, assistance will be there !
Caller: Oh my God!
911 Operator: Are you going to be there for the police at East 199th street and Briggs Ave?
Caller: Yeah, I’m right here, I’m right here.
911 Operator: Alright stay right there. I’m sending everybody, OK?
Caller: OK, wow!
Another call came in at 3:33 p.m. ET:
911 Operator: 911 operator 1698. Where’s the emergency?
Caller: Yes a-a-a plane had just crashed into the Hudson River. A US Air big DC 9 or 10 has crashed into the Hudson River, about … in … Oh my gosh!
911 Operator: What’s the location, where you at now?
Caller: I’m on 71st and Riverside Boulevard. It is closer it’s going toward um … downtown; I would say it’s probably in the 50s, or 40s
911 Operator: Okay you want to leave your name and number ma’am?
911 Operator: Would you like to leave your name and number?
Caller: Yes. My name is (name omitted) and my number’s (number omitted)
911 Operator: Alright ma’am, we’ll have assistance there to you as soon as possible. Thank you.
Caller: Thank you!