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Better Get Baquero

Better Get Baquero

Have a problem? Then you Better Get Baquero. Watch weekdays at 5:30 p.m. on News 4 New York.

Monday, Feb 19, 2018

Saving Account for Kid Loses All Its Money

Saving Account for Kid Loses All Its Money

When a New York father opened a savings account for his son's chicken egg business, he was surprised to find most of the money had disappeared. Lynda Baquero reports.

Friday, Feb 16, 2018

LL Bean Return Policy Leaves Woman With Oversized Parka

LL Bean Return Policy Leaves Woman With Oversized Parka

When a Bronx woman bought an L.L. Bean parka at the end of last winter, she thought she'd be able to return it after losing weight. But when the company told her they couldn't take the coat, she called...

Friday, Feb 16, 2018

Online Order Delay

Online Order Delay

What do you do when you order a gift, pay for it and never hear back from the company? Better Get Baquero.

Friday, Nov 18, 2016

Submit Tips or Story Ideas to Better Get Baquero

Submit Tips or Story Ideas to Better Get Baquero

Send us your tips or story ideas for Better Get Baquero! Fill out our online form, or call us at 866-NEWS-244.

Wednesday, Feb 14, 2018

Man in Wheelchair Stuck Without NYC Parking Permit

Man in Wheelchair Stuck Without NYC Parking Permit

A man in a wheelchair and his wife were told they couldn't get a New York City parking permit for people with disabilities -- only to be told his condition, Parkinson's disease, wasn't a permanent disability. So

Tuesday, Feb 13, 2018

Cashless Toll Fee Flummoxes Car Rental Customer

Cashless Toll Fee Flummoxes Car Rental Customer

When a New York City man rented a car for a move to North Carolina, he was hit with a charge for using an E-ZPass -- even though he used his own transponder. Lynda Baquero reports.

Monday, Feb 12, 2018

NY Man Has Trouble Getting Cryptocurrency Refund

NY Man Has Trouble Getting Cryptocurrency Refund

A Rockland County man tried to get a $30,000 refund for cryptocurrency from Coinbase. But when he had trouble, he called Lynda Baquero and the Better Get Baquero team.

Friday, Feb 9, 2018

Warning After NJ Girl's Laptop Explodes While Charging

Warning After NJ Girl's Laptop Explodes While Charging

A New Jersey mom says her daughter's laptop exploded just months after she bought it., burning the table below it. Lynda Baquero reports.

Thursday, Feb 8, 2018

NJ Father Surprised by Huge Video Game Bill

NJ Father Surprised by Huge Video Game Bill

Parents need to carefully monitor their billing accounts when teenagers are playing games online or they could be hit with a scary bill, this New Jersey father learned the hard way. Lynda Baquero reports.

About Lynda
Need help on a consumer issue? Reach out to Lynda Baquero and her team by calling the Consumer Affairs Tipline at 1-866-NEWS-244 and pressing 2 for consumer, or go to nbcnewyork.com/gethelp.