Police Investigate Possible Phoenix Serial Killer | NBC New York
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Police Investigate Possible Phoenix Serial Killer

All the victims were shot dead outside their homes, near their cars, on weekend evenings in the working-class neighborhood

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    All the victims were shot dead outside their homes, near their cars, on weekend evenings in the working-class neighborhood.

    Police are investigating whether a serial killer is on the loose in Phoenix after five people were murdered in the Maryvale neighborhood since April, NBC News reported.

    All the victims were shot dead outside their homes, near their cars, on weekend evenings in the working-class neighborhood.

    Those details and the lack of obvious motive in each case led investigators to link the slayings, but multiple law enforcement sources confirmed there is also physical evidence tying them together.

    Phoenix Police Sgt. Jon Howard told NBC News that investigators can't say for sure if it's a single killer or a group working together. There are no known links between the victims, so police have not determined how the shooter chooses the targets.

    Airlines Reading, Responding to Social Media Rants

    [NATL-DFW] Airlines Reading, Responding to Social Media Rants
    A new study says airlines are reading posts made by customers complaining over delayed or canceled flights and poor service, and are responding to those messages. Dallas-based Southwest Airlines has a team tracking Twitter, Facebook and other online sites 24 hours a day. When a customer vents about a problem, a representative reaches out to them. "The approach is really how can we help, wait a minute we hate to hear that.... so what is going on, give us some information and let's see what we can do to straighten this out," said Lisa Goode, with Southwest Airlines. Social media teams help airlines by rebooking customers or by helping keep them more calm by relaying information when problems crop up. (Published Thursday, Sept. 29, 2016)

    Victims include Horacio de Jesus Pena, 32, Diego Verdugo-Sanchez, 21, Manuel Castro Garcia, 19, Angela Linner, 31, Maleah Russell, 12.