Antivirus Service Removes Windows Files, Shuts Down Computers - NBC New York
National & International News
The day’s top national and international news

Antivirus Service Removes Windows Files, Shuts Down Computers

Webroot said on its website that the company "has not been breached and customers are not at risk"

    processing...

    NEWSLETTERS

    Antivirus Service Removes Windows Files, Shuts Down Computers
    Getty Images, File
    This file photo shows the keyboard of a computer.

    Popular antivirus service Webroot mistakenly labeled key Microsoft Windows system files as threats Monday, causing the misidentified files to be removed and an untold number of PC computers to be shut down, NBC News reported.

    Webroot said it had released an update that caused the malfunction, which lasted for about 13 minutes worldwide. As of early Tuesday, Webroot was still working to resolve the problem, according to the company's website.

    Tens of thousands of businesses and millions of people at home use Webroot. Some customers took to social media to complain.

    Webroot didn't respond to NBC News' request for comment but said on its website that the company "has not been breached and customers are not at risk."

    3 Dead in Maryland Shooting; Manhunt for Gunman Underway

    [NATL] 3 Dead in Maryland Shooting; Manhunt for Gunman Underway

    Authorities are searching for Radee Labeeb Prince, 37, who is on the run after he was suspected of shooting five employees of Advanced Granite Solutions at the Emmorton Business Park in Edgewood, Maryland. 

    (Published Wednesday, Oct. 18, 2017)