Commuters wait for their train in the Union Square subway station March 9, 2009 in New York City. More people took public transportation in 2008 than in any year since 1956.
A state inspector general says New York City's transit agency should designate someone to oversee emergency planning for the subways.
A Metropolitan Transportation Authority report says transit officials failed to establish clear procedures for employees who coordinate with other agencies during emergencies.
The transit agency has since clarified its procedures. The report says such shortcomings could have left riders at risk during fires, crimes and other emergencies. NYC Transit says riders' safety was never compromised.
The New York Times obtained a copy of the report, which is being released this week.
Inspector General Barry L. Kluger also tells the Times that staff memos are not an adequate training method.
The MTA is the parent agency of NYC Transit.