Nassau Plans $7M 911 Upgrade After Storm Failures

Some 10,000 Nassau County 911 calls were transferred during storm.

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    A $7 million upgrade of Nassau County 911 is planned following system failures during last weekend's Nor'easter.

    County executive Edward Mangano says even though money is tight, the delays 911 callers experienced is unacceptable.

    During the height of the storm, Mangano says some of the estimated 10,000 Nassau County 911 calls were transferred. They landed in emergency centers in nearby Suffolk County; some were sent upstate.

    Typically, the system gets about 2,200 calls a day.

    He says the county plans to double the number of work stations available to 911 operators. The county has about 200 trained operators, but only 19 work stations to handle calls.