NBC 4 New York
A New York couple checked their family's luggage on a flight from Florida. When they got home, they were surprised not by what was missing, but what was added. Gus Rosendale reports.
A Westchester mother says she found a mysterious pill bottle in her young son's suitcase while unpacking her family's luggage after a recent trip to Florida.
Michelle Isban and husband Eric Isban checked and flew their bags on a JetBlue flight from West Palm Beach back to Westchester County Airport Monday morning.
When they returned to their Armonk home, Michelle Isban said she found what appeared to be a prescription drug bottle with a worn-off label in her 4-year-old son's bag. It did not have a childproof cap, posing a potential threat to the couple's two young children.
"To know that someone was rummaging through our bags, that causes grave concern," said Eric Isban.
JetBlue told NBC 4 New York it was a Transportation Security Administration issue.
"We wouldn't open a customer's bag for any reason," the airline said.
The TSA said it is looking into who may have had access to the luggage.
Agents are not allowed to put anything into a bag, and the agency says if it searches a checked bag, an agent will leave a form letter.
There was no letter in any of the family's suitcases.
The Isbans said a TSA representative told them over the phone to put the mystery bottle in a bag and keep it outdoors as the matter is investigated.
"My concern is, are our bags safe?" said Michelle Isban. "We're sending them on the airlines thinking it'll get to where it's going, and nothing's missing but something's added."