Jen Maxfield

Computer Issues Cause Big Delays at New Jersey MVC Offices

One man said he lost half a day's pay while he was stuck waiting

What to Know

  • Customers said it took them more than four hours just to do routine things like get their licenses renewed
  • One man said he lost half a day's pay waiting in line
  • The offices also had problems Tuesday

The New Jersey Motor Vehicle Commission's offices were unable to process drivers license transactions because of computer problems for part of the day Thursday, spurring long lines and high tensions.

The agency announced that there were computer problems causing issues at all 39 offices across the Garden State at about noon. About an hour later, the agency tweeted that the problems had been fixed.

But heavy delays at the MVC were reported throughout the afternoon. In Lodi, a line stretched out the door as frustrated drivers tried to get licenses and registrations renewed or complete other transactions on a late July day where temperatures topped 90 degrees.

Customers said they waited more than four hours -- two hours outside, then two hours inside -- to accomplish routine tasks, like renewing their licenses, and one man said the wait cost him half a day's pay.

It's the second time this week there have been issues at the MVC. Intermittent computer problems caused similar delays on Tuesday, as well.

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