<![CDATA[NBC New York - ]]> Copyright 2014 http://www.nbcnewyork.com/feature/better-get-baquero http://media.nbcbayarea.com/designimages/4NY_Horizontal.jpg NBC New York http://www.nbcnewyork.com en-us Tue, 21 Oct 2014 07:25:23 -0400 Tue, 21 Oct 2014 07:25:23 -0400 NBC Owned Television Stations <![CDATA[A Year Later: Still Waiting for Wedding Albums]]> Wed, 15 Oct 2014 20:19:09 -0400 http://media.nbcnewyork.com/images/192*120/BAQUEROWEDDING.jpg Consumer Reporter Lynda Baquero helps a Queens couple get their wedding album and video, over a year after their wedding.]]> <![CDATA[Open Enrollment is Coming Soon]]> Tue, 14 Oct 2014 18:26:07 -0400 http://media.nbcnewyork.com/images/194*120/baqueroenrollment.jpg Consumer Reporter Lynda Baquero explains why you should be thinking about your healthcare needs for next year... now.]]> <![CDATA[Federal Agencies Taking Action Against NJ Company Claiming Cure for Ebola]]> Fri, 10 Oct 2014 09:23:25 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000005059507_1200x675_339749443824.jpg The deadly Ebola virus has no vaccine, despite one company's claim it has developed a cure. Consumer Reporter Lynda Baquero reports.]]> <![CDATA[Caution About Buying a Dog Online]]> Mon, 06 Oct 2014 20:16:05 -0400 http://media.nbcnewyork.com/images/209*120/BAQUEROBULLDOG.jpg Consumer Reporter Lynda Baquero has a warning about buying pets online.]]> <![CDATA[Upper East Side Woman Cancels Gym Membership But Continues to Get Charged]]> Thu, 02 Oct 2014 18:53:53 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000005006692_1200x675_337126979757.jpg Consumer reporter Lynda Baquero helps a woman get her money back after she was overcharged hundreds of dollars.]]> <![CDATA[Expired Registration Ticket for Sold Car]]> Thu, 02 Oct 2014 08:59:06 -0400 http://media.nbcnewyork.com/images/171*120/BAQUEROREGISTRATION.jpg Consumer Reporter helps a Fort Montgomery woman get a ticket, issued in error, dismissed.]]> <![CDATA[Dyckman Street's Back-Angle Parking Lines]]> Wed, 01 Oct 2014 09:42:16 -0400 http://media.nbcnewyork.com/images/183*120/BAQUERODYCKMAN.jpg Consumer Reporter Lynda Baquero helps get the Department of Transportation to reverse the lines drawn for a parking section that left parkers doing double and triple takes.]]> <![CDATA[Beware of Fees for Free Government Money]]> Tue, 30 Sep 2014 09:05:36 -0400 http://media.nbcnewyork.com/images/160*120/BAQUEROTUITION.jpg Consumer Reporter Lynda Baquero has a warning about free government grant money.]]> <![CDATA[How to Return a Defective Washing Machine]]> Thu, 25 Sep 2014 09:08:10 -0400 http://media.nbcnewyork.com/images/209*120/BAQUEROWASHMACHINE.jpg Consumer Reporter Lynda Baquero helps a Queens woman return a washing machine she says didn't clean her clothes.]]> <![CDATA[Using a Third Party Energy Supplier]]> Tue, 23 Sep 2014 12:20:59 -0400 http://media.nbcnewyork.com/images/172*120/baquerohiko.jpg Consumer Reporter Lynda Baquero tells the story of a New Jersey woman who chose a third party energy supplier and ended up paying more.]]> <![CDATA[Dirty Delis and Markets Exposed]]> Thu, 18 Sep 2014 10:20:05 -0400 http://media.nbcnewyork.com/images/213*120/dirty-delis-markets.jpg

Of nearly 28,000 supermarkets inspected by the Department of Agriculture & Markets statewide, about 1,000 delis and markets had deficiencies that were classified as critical at their last inspection. Critical violations include unfit food, including food infested by insects or defiled by rodents. 

You can find a map a showing which local markets got critical violations during their last inspection below. If you don't find your local deli, it means it passed its last inspection. Scroll down for a list of the establishments evaluated.

Two Key Food stores are among the worst 20 offenders in the city since 2011 with eight violations each; one of the markets is on Lenox Avenue in Harlem, the other on Kings Highway in Brooklyn. Owners of those stores, both of which passed their most recent inspections, did not return calls.

An NBC 4 New York investigation found that inspectors have issued more than 2,300 violations for evidence of insects, rodents, or domestic animals, and 1,300 violations for workers displaying poor hygiene over the last 18 months. Though those cases aren't considered critical violations, they're enough to give some patrons pause.

Sean Perkins stopped by his favorite Washington Heights market the other day at lunchtime and got some unfortunate news along with his sandwich.


Perkins learned that the market he frequents, Presbyterian Deli II, has the dubious distinction of having the most failed food safety inspections of any market in New York City since 2011.

“Rat droppings. Ewwww,” said Perkins, reading one recent report. “I’m about to cancel my sandwich. That’s what I’m about to do.”

Presbyterian Deli II failed 12 food safety inspections by the state Department of Agriculture and Markets since 2011. Its violations included mouse droppings under the deli service display, old, dried pieces of meat on the cold cut slicer and live cockroaches throughout the store.

The store owner did not respond to NBC 4 New York's requests for comment. But a cashier there said workers had made an effort to clean up after their last failed inspection. The store passed its latest inspection May 22.

“These are really basic kinds of food safety procedures that supermarkets need to follow to be sure that their fresh foods aren’t being contaminated with pathogenic bacteria,” said New York University Food Studies Professor Marion Nestle.”

Nestle wrote the book on smart supermarket shopping. "In What to Eat," she explained how shoppers can protect themselves against unsafe food conditions at supermarkets. She said buyers should be concerned about the violations uncovered in the NBC 4 New York investigation.

“I think all of these are signs of not being focused enough on making sure that something that’s preventable is actually prevented,” she said.

A spokesman for the Department of Agriculture declined to be interviewed. But he explained that it usually takes four consecutive failed inspections for his agency to pull a market’s license to sell food.
Last year, the department revoked 11 markets’ licenses, and issued four injunctions or temporary restraining orders, effectively shutting down a store’s food service.

Experts say there are plenty of common sense ways you can check out your local market yourself:

  • Look at the market’s latest inspection, which should be visible at the front of the store.
  • Look around. Does it look clean? Is there dust on the shelves? Does the produce look fresh?
  • Check the prepared foods. Are they refrigerated? Are they covered?
  • Give refrigerated and frozen foods the feel test. Do they feel as cold as they should?

This story uses functionality that may not work in our app. Click here to open the story on our mobile site.]]>
<![CDATA[Better Get Baquero: Winterizing Your Home]]> Fri, 12 Sep 2014 08:10:38 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000004850571_1200x675_328233027984.jpg Before it gets too cold outside, now is the perfect time to get your home ready for winter. So how’s the best way to keep warm and save money? Better get Baquero! NBC 4 New York Consumer Reporter Lynda Baquero has the answers.]]> <![CDATA[Challenging an Insurance Company Decision]]> Thu, 11 Sep 2014 11:02:02 -0400 http://media.nbcnewyork.com/images/178*120/BAQUEROemblem.jpg Consumer Reporter Lynda Baquero helps a New Jersey man challenge an appeal his insurance company denied.]]> <![CDATA[Woman Gets Stuck With Sports Club Membership]]> Wed, 10 Sep 2014 09:25:39 -0400 http://media.nbcnewyork.com/images/160*124/BAQUEROTENNIS.jpg Consumer Reporter Lynda Baquero helps a Long Island woman get a refund on a sports club membership.]]> <![CDATA[Find Out If You Are Owed Money]]> Mon, 08 Sep 2014 18:30:39 -0400 http://media.nbcnewyork.com/images/212*120/Money+generic.jpg

Unclaimed funds are from inactive accounts that must be surrendered to the state by banks, insurance companies, utilities and others.

To check if you are owed money in New York state, click here.

In New Jersey, go here.

In Connecticut, go here.

For other states, you can find out by Googling the state and "unclaimed funds." These accounts are administered by the state -- if it is the right website, you shouldn't be asked to enter more than your name.

If you have a consumer problem, call Lynda Baquero at 212-664-5607 or email consumerhelp@nbcuni.com. Follow Lynda @LyndaBaquero4NY.

Photo Credit: Getty Images]]>
<![CDATA[Better Get Baquero: Solar Power Problems]]> Thu, 04 Sep 2014 20:55:09 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000004798177_1200x675_325380675720.jpg Solar engergy is exploding, with homeowners converting to that power source every day. So what happens when a Long Island man makes the switch, but is told he can't turn that switch on? Consumer reporter Lynda Baquero reports.]]> <![CDATA[Keeping Your Smartphone and Desktop Computer safe]]> Wed, 03 Sep 2014 20:11:38 -0400 http://media.nbcnewyork.com/images/160*120/baqueroid.jpg Consumer Reporter Lynda Baquero has ways to keep your phone and home computer system safe.]]> <![CDATA[Clean Check: Conveyor Belts]]> Tue, 02 Sep 2014 20:04:22 -0400 http://media.nbcnewyork.com/images/174*120/BAQUEROARMOR.jpg Consumer Reporter Lynda Baquero reports on one possible solution to dirty conveyor belts at grocery stores.]]> <![CDATA[New Warning About Computer Virus Scam]]> Fri, 29 Aug 2014 10:40:53 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000004751414_1200x675_322982467697.jpg As Lynda Baquero reports, scammers are calling people trying to get access to their personal information by fixing phony computer virus issues. Visit ic3.gov for more information.]]> <![CDATA[Woman Seeks Help Postponing Marathon Registration]]> Thu, 28 Aug 2014 12:40:33 -0400 http://media.nbcnewyork.com/images/166*120/BAQUEROIRONMAN.jpg Consumer Reporter Lynda Baquero helps a Connecticut woman postpone a planned marathon due to extenuating circumstances.]]> <![CDATA[Tips on Preparing to Pay for Next Year's Summer Camp]]> Thu, 28 Aug 2014 13:02:17 -0400 http://media.nbcnewyork.com/images/213*120/empire+day+camp+folo.jpg After parents at the Empire Day Camp in New York City lost their money when it abruptly shut down, they're wondering if there could have been signs to look for. Consumer Reporter Lynda Baquero has advice for parents looking to sign their kids up for summer camp for next year. ]]> <![CDATA[NJ Man Recoups Money After Being Overcharged for Gym Membership]]> Fri, 22 Aug 2014 10:33:35 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000004699075_1200x675_320632387508.jpg Consumer reporter Lynda Baquero helps a man get his money back after he was overcharged hundreds of dollars.]]> <![CDATA[Man Wires Money to the Wrong Account]]> Thu, 21 Aug 2014 10:39:22 -0400 http://media.nbcnewyork.com/images/160*133/BAQUEROWESTERNU.jpg Consumer Reporter Lynda Baquero helps an East Harlem man get his money back after a wire transfer went wrong.]]> <![CDATA[Family Stuck Waiting for Bar Mitzvah Photos]]> Wed, 20 Aug 2014 09:25:17 -0400 http://media.nbcnewyork.com/images/178*120/baqueromitzvah.jpg Consumer Reporter Lynda Baquero tries to help a Long Island family get either the Bar Mitzvah pics they paid for or their money back.]]> <![CDATA[Better Get Baquero: How to Get Rid of Telemarketers]]> Fri, 08 Aug 2014 09:01:28 -0400 http://media.nbcnewyork.com/images/213*120/fcc_telemarketers.jpg Telemarketers call at inconvenient times and when you'd least expect it. Consumer Reporter Lynda Baquero shares tips on how you can stop them from calling.]]> <![CDATA[Sparking Cellphone Sparks Concern]]> Thu, 07 Aug 2014 08:50:30 -0400 http://media.nbcnewyork.com/images/427*120/BAQUEROSAMSUNG.jpg Consumer Reporter Lynda Baquero investigates claims about a smartphone sparking.]]> <![CDATA[Better Get Baquero: Chase Mobile APP]]> Thu, 31 Jul 2014 20:56:35 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000004537624_1200x675_314086979799.jpg When a Long Island mom had a check she deposited, withdrawn from her account, she called on News 4's Lynda Baquero.]]> <![CDATA[Woman Adopts Dog She's Told Is Healthy, Finds It's Sick]]> Thu, 31 Jul 2014 08:22:02 -0400 http://media.nbcnewyork.com/images/213*120/dog-cone-head.jpg Consumer Reporter Lynda Baquero helps a Brooklyn woman who adopted a sick dog with an illness.

Photo Credit: Getty Images]]>
<![CDATA[Storage Company Asks Patrons to Sign Release Forms]]> Thu, 31 Jul 2014 08:22:25 -0400 http://media.nbcnewyork.com/images/427*120/picresized_th_baquerostoragejpg.jpg A self-storage facility in New Jersey is asking customers to sign a document clearing them of liability in the case of a personal information leak. Lynda Baquero has more. ]]> <![CDATA[Summer BBQ Safety Tips You Need to Know]]> Fri, 25 Jul 2014 07:55:36 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000004487645_1200x675_312233539962.jpg One of the pleasures of the summer is a backyard BBQ. But a day of fun can quickly turn dangerous, even deadly. Here's what you need to know to stay safe grilling this summer. Lynda Baquero reports.]]> <![CDATA[Better Get Baquero: College Textbook Bargains]]> Thu, 24 Jul 2014 09:15:41 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000004479168_1200x675_311876675868.jpg In just a few weeks, college students will be getting ready to hit the books once again -- but the price of those books is skyrocketing, with some costing several hundred dollars each. Lynda Baquero has tips on cutting costs.]]> <![CDATA[Family's Central Air Unit Stops Cooling]]> Wed, 23 Jul 2014 08:30:40 -0400 http://media.nbcnewyork.com/images/188*120/BAQUEROSEARS.jpg Consumer Reporter Lynda Baquero helps a Brooklyn family get their central A/C unit repaired.]]> <![CDATA[Tips to Beat High Temps, High Electric Bills]]> Fri, 18 Jul 2014 08:54:58 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000004436325_1200x675_307129411633.jpg Whether you use central air, a window air conditioner or a ceiling fan to beat the summer heat, staying cool comes with a price. So how do you keep cool without losing your cool over the cost? Lynda Baquero reports. Learn more about the Con Ed rebate program for air conditioners here.]]> <![CDATA[Warning: Scammers Pretend to Be With IRS]]> Thu, 17 Jul 2014 10:55:37 -0400 http://media.nbcnewyork.com/images/427*120/baqueroirs.jpg Consumer Reporter Lynda Baquero has a warning about callers making the rounds pretending to be from the IRS.]]> <![CDATA[News 4 Helps Woman Secure Promised Offer]]> Wed, 16 Jul 2014 10:25:39 -0400 http://media.nbcnewyork.com/images/176*120/BAQUEROAMEX.jpg Consumer Reporter Lynda Baquero helps a Brooklyn woman get the offer she was promised.]]> <![CDATA[Popular Auction Site Promises Big Discounts]]> Mon, 14 Jul 2014 20:55:18 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000004411681_1200x675_304630339834.jpg Quibids promises discounts of up to 95 percent on household goods and electronics. Consumer reporter Lynda Baquero has more.]]> <![CDATA[Buzzfeed Shares Best Mobile Apps]]> Thu, 10 Jul 2014 18:50:36 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000004390460_1200x675_301541955853.jpg There are hundreds of great smartphone apps out there. So how do you decide what to download? Consumer Reporter Lynda Baquero has more.]]> <![CDATA[How to Return Online Purchase With No Return Address]]> Thu, 10 Jul 2014 10:39:37 -0400 http://media.nbcnewyork.com/images/162*120/BAQUEROHILTON.jpg Consumer Reporter Lynda Baquero helps an online shopper get her money back for an item she wanted to return.]]> <![CDATA[Foreign Travel Warning]]> Wed, 09 Jul 2014 10:20:27 -0400 http://media.nbcnewyork.com/images/190*120/baqueronairobi.jpg Consumer Reporter Lynda Baquero has a warning about traveling to certain parts of the world.]]> <![CDATA[Buying a Dog Using a Store Credit]]> Tue, 08 Jul 2014 09:10:43 -0400 http://media.nbcnewyork.com/images/160*160/102969732596657842169191008476382n.jpg Consumer Reporter Lynda Baquero helps a New Jersey family purchase a dog using a store credit when they couldn't find their original receipt.

Photo Credit: tedward_thepom/Instagram]]>
<![CDATA[Dobbs Ferry Woman Seeks Help With Phone Bill]]> Thu, 03 Jul 2014 19:00:26 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000004340404_1200x675_296117315566.jpg Consumer Reporter Lynda Baquero helps a Dobbs Ferry woman who signed up for a phone carrier's calling plan expecting savings, only to get hit with a big bill.]]> <![CDATA[New Website Could Change the Way You Shop]]> Thu, 26 Jun 2014 06:37:01 -0400 http://media.nbcnewyork.com/images/213*120/digital+mall.jpg Why a new website may change the way you shop.]]> <![CDATA[Restaurant Owner Wants Out of Contract]]> Thu, 19 Jun 2014 18:55:38 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000004238152_1200x675_284655171538.jpg Consumer Reporter Lynda Baquero helps a Long Island restaurant owner who got caught up an expensive contract for 'point of sale' equipment.]]> <![CDATA[Agreed Upon Price is Not the Actual Price]]> Wed, 18 Jun 2014 18:51:44 -0400 http://media.nbcnewyork.com/images/197*120/baquerostubhub.jpg Consumer Reporter Lynda Baquero helps a NJ man who says he thought he found a great deal on resold tickets but when he clicked "purchase", he says the price jumped!]]> <![CDATA[Remedy for Suspended Email]]> Wed, 18 Jun 2014 06:20:44 -0400 http://media.nbcnewyork.com/images/189*120/BAQUEROAOL.jpg Consumer Reporter Lynda Baquero helps a New Jersey man fix his suspended email account.]]> <![CDATA[Cable Bundle Deal Becomes a Reality]]> Mon, 16 Jun 2014 21:05:31 -0400 http://media.nbcnewyork.com/images/160*127/BAQUEROVERIZON.JPG Consumer Reporter Lynda Baquero helps a NJ family get the deal they were promised.]]> <![CDATA[New Scam Involving Crook Posing As Your Bank]]> Thu, 05 Jun 2014 19:09:01 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000004134404_1200x675_274473539600.jpg A New Jersey woman gets a phone call from recording claiming to be her bank and asking for her debt card number. News 4's Lynda Baquero explains what she did.]]> <![CDATA[Lost Payment Resulted in New Policy at More Money]]> Wed, 04 Jun 2014 18:18:58 -0400 http://media.nbcnewyork.com/images/427*120/baquerometlife.jpg Consumer Reporter Lynda Baquero helps a Coram couple re-instate their life insurance policy after a lost payment resulted in a cancelled policy.]]> <![CDATA[NHL Website Rescinds Rangers' Jersey Offer]]> Tue, 03 Jun 2014 18:40:35 -0400 http://media.nbcnewyork.com/images/160*122/BAQUERORANGERS.jpg Consumer Reporter Lynda Baquero speaks to a New Jersey man who says he bought a Rangers jersey on the NHL's website only to have the transaction canceled the next day.]]>