<![CDATA[NBC New York - ]]> Copyright 2016 http://www.nbcnewyork.com/feature/better-get-baquero http://media.nbcbayarea.com/designimages/4NY_Horizontal.jpg NBC New York http://www.nbcnewyork.com en-us Tue, 03 May 2016 06:39:37 -0400 Tue, 03 May 2016 06:39:37 -0400 NBC Owned Television Stations <![CDATA[Getting a Refund for a No Show Airport Ride]]> Fri, 29 Apr 2016 18:51:30 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000011346103_1200x675_676580931850.jpg Consumer Reporter Lynda Baquero helps a Long Island man get a refund for a prepaid ride from the airport that never arrived.]]> <![CDATA[Beware the Grandparent Scam]]> Thu, 28 Apr 2016 21:49:18 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000011329134_1200x675_675775555916.jpg Consumer Reporter Lynda Baquero helps a grandmother get back $4,000 after she gave the codes from iTunes gift cards to a scammer.]]> <![CDATA[A Rockland Man Pays for Postage But It Disappears]]> Wed, 27 Apr 2016 19:20:00 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000011314868_1200x675_675002947892.jpg Consumer Reporter Lynda Baquero helps a dentist in Rockland recoup the loss of hundreds of dollars in postage due to a problem with a meter.]]> <![CDATA[Buying a "used" giftcard]]> Tue, 26 Apr 2016 18:38:37 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000011297069_1200x675_674227779909.jpg Consumer Reporter Lynda Baquero has a warning for consumers purchasing "used" giftcards!]]> <![CDATA[Submit Tips or Story Ideas to Better Get Baquero]]> Mon, 08 Feb 2016 17:44:26 -0400 http://media.nbcnewyork.com/images/213*120/BGB_Watch_Moduleweb.jpg

Send us your tips or story ideas for Better Get Baquero! Email us at bettergetbaquero@nbcnewyork.com or call us at 866-NEWS-244.

<![CDATA[Insurance Doesn't Cover What Your Doctor Prescribes]]> Thu, 21 Apr 2016 19:17:51 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000011242599_1200x675_671144003515.jpg Consumer Reporter Lynda Baquero has the story of a Rockland County man's struggle to afford what his doctor prescribes.]]> <![CDATA[Cell Phone Lost in the Mail]]> Tue, 19 Apr 2016 19:33:11 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000011211209_1200x675_669406275785.jpg Consumer Reporter Lynda Baquero helps a New Jersey man clear his bill from a defective cell phone he returned by mail.]]> <![CDATA[Correcting an Online Profile]]> Thu, 14 Apr 2016 19:29:32 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000011156687_1200x675_666221123924.jpg Consumer Reporter Lynda Baquero helps an Ulster County business owner whose restaurant was listed online as closed!]]> <![CDATA[Local Technical School Closes Down]]> Wed, 13 Apr 2016 18:46:23 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000011140847_1200x675_665426499786.jpg Consumer Reporter Lynda Baquero has information about what students can do if their trade school unexpectedly shuts down.]]> <![CDATA[Refund for a Refrigerator That Arrived Damaged]]> Tue, 12 Apr 2016 19:53:43 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000011123039_1200x675_664559171617.jpg Consumer Reporter Lynda Baquero helps a Bronx woman get a refund for a refrigerator she purchased online that arrived damaged.]]> <![CDATA[Seeking Remedy for a Couch Showing Damage Too Soon]]> Mon, 11 Apr 2016 18:47:46 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000011108082_1200x675_663736387793.jpg Consumer Reporter Lynda Baquero helps a Staten Island man get reimbursed for a faulty couch.]]> <![CDATA[Getting Insurance Check From Bank]]> Wed, 06 Apr 2016 19:11:23 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000011052767_1200x675_660379715537.jpg Consumer Reporter Lynda Baquero helps a New Jersey pizzeria owner get the money from an insurance check he deposited four months ago.]]> <![CDATA[Getting the Value of a Giftcard that was Unusable]]> Wed, 23 Mar 2016 19:06:13 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000010887481_1200x675_651040323911.jpg Consumer Reporter Lynda Baquero helps a Sullivan County man get an airline to reimburse him for a giftcard that was unusable.]]> <![CDATA[Settling Heathcare Insurance Payments]]> Tue, 22 Mar 2016 18:31:35 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000010872580_1200x675_650265667891.jpg Consumer Reporter Lynda Baquero helps a Manhattan woman re-instate her health insurance coverage after confusion over her payments.]]> <![CDATA[Expectant Mom Finds Her Insurance Dropped]]> Tue, 15 Mar 2016 19:33:49 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000010774708_1200x675_644346435545.jpg Consumer Reporter Lynda Baquero helps a Queens mom-to-be get her health insurance reinstated just days before she's about to give birth.]]> <![CDATA[Better Get Baquero's Consumer Investigative Center's Success Stories]]> Fri, 04 Mar 2016 20:20:33 -0400 http://media.nbcnewyork.com/images/213*120/consumer-investigative-center-photo.jpg Consumer Reporter Lynda Baquero has a roundup of success stories.]]> <![CDATA[Better Get Baquero: Man Gets Money Promised After Playing Free Lottery Games]]> Tue, 01 Mar 2016 20:13:01 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000010618430_1200x675_634514499505.jpg Your chances of winning a cash prize from a sweepstakes game might be small. But if you win, you should get the money promised. When one New Jersey man didn't, he decided he "Better Get Baquero."]]> <![CDATA[Better Get Baquero: Getting Money Back For Lost Coat]]> Mon, 29 Feb 2016 20:33:22 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000010603102_1200x675_633718851773.jpg What would you say if you brought a fur coat in to be stored, and the business said they lost it. A New Jersey woman said "Better Get Baquero". Consumer Reporter Lynda Baquero reports.]]> <![CDATA[Warning about Phishing Scam]]> Tue, 23 Feb 2016 19:53:11 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000010534051_1200x675_629420099714.jpg Consumer Reporter Lynda Baquero has a warning about a phishing scam using the name of a popular bank!]]> <![CDATA[Better Get Baquero Launches Consumer Investigative Center]]> Tue, 16 Feb 2016 13:29:42 -0400 http://media.nbcnewyork.com/images/213*120/Baquero_Banner_722x406.jpg Consumer Reporter Lynda Baquero pledges to reply to every phone call, every email, requesting help or information.]]> <![CDATA[Better Get Baquero: Getting Money Back From Dating Service]]> Fri, 12 Feb 2016 20:05:30 -0400 http://media.nbcnewyork.com/images/213*120/its+just+lunch+consumer.jpg Consumer Reporter Lynda Baquero helps a NJ woman after she hired a dating service.]]> <![CDATA[Rewarded for Switching]]> Tue, 09 Feb 2016 20:57:21 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000010359869_1200x675_619700291507.jpg Consumer Reporter Lynda Baquero helps a Washington Heights woman get a reward card promised by her cable company.]]> <![CDATA[Differences in different types of Life Insurance Policies]]> Fri, 05 Feb 2016 20:40:03 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000010320614_1200x675_617234499917.jpg Consumer Reporter Lynda Baquero explains the different types of insurance.]]> <![CDATA[Trading in an Old Phone for Cash]]> Tue, 02 Feb 2016 20:12:42 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000010273433_1200x675_614545987779.jpg Consumer Reporter Lynda Baquero helps a New Jersey woman get the cash promised to her in exchange for her old cell phone.]]> <![CDATA[Traded in But Not Paid Off]]> Tue, 26 Jan 2016 20:19:39 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000010184785_1200x675_609407555779.jpg Consumer Reporter Lynda Baquero helps a Bronx woman who traded in her car but the dealership never paid it off, leaving her to pay for two cars every month.]]> <![CDATA[Planning Your Financial Year]]> Tue, 19 Jan 2016 20:05:34 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000010080050_1200x675_604609603621.jpg Consumer Reporter Lynda Baquero has suggestions to plan your financial year.]]> <![CDATA[Billing the Correct Insurance Company]]> Thu, 14 Jan 2016 20:57:08 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000010024742_1200x675_602032707914.jpg Consumer Reporter Lynda Baquero helps a New Jersey woman ensure her proper health insurance company is billed for her healthcare treatements.]]> <![CDATA[Missing Parts for Stationary Bike]]> Wed, 13 Jan 2016 20:45:22 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000010009401_1200x675_601341507914.jpg Consumer Reporter Lynda Baquero helps a Brooklyn woman whose stationary bike arrived without the parts to put it together!]]> <![CDATA[Out-of-Stock Furniture Refund]]> Tue, 12 Jan 2016 20:11:36 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000009994913_1200x675_600648259506.jpg Consumer Reporter Lynda Baquero helps a Queens woman get her refund for merchandise that was no longer available.]]> <![CDATA[Rethinking a Timeshare]]> Mon, 11 Jan 2016 19:27:41 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000009978848_1200x675_599977539837.jpg Consumer Reporter Lynda Baquero helps a Queens man who changed his mind about buying a timeshare.]]> <![CDATA[Offers to Register Your Domain in Other Countries]]> Mon, 11 Jan 2016 12:05:52 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000009940575_1200x675_597902403987.jpg Consumer Reporter Lynda Baquero talks about email offers to renew your website in other countries.]]> <![CDATA[In vs. Out of Network Surgery]]> Tue, 05 Jan 2016 21:14:11 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000009910010_1200x675_596311619697.jpg Consumer Reporter Lynda Baquero has a warning to anyone considering elective surgery about the costs that may be involved.]]> <![CDATA[Resolving Healthcare Payment Issue]]> Mon, 04 Jan 2016 20:20:04 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000009894786_1200x675_595673667632.jpg Consumer Reporter Lynda Baquero helps a New Jersey man fix his family's healthcare plan.]]> <![CDATA[Best Ranges According to Good Housekeeping]]> Wed, 23 Dec 2015 20:35:22 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000009767922_1200x675_590908483706.jpg Consumer Reporter Lynda Baquero has the Good Housekeeping Institute's test resultd for the best stove/oven combos.]]> <![CDATA[Reinstating EZ Pass Discount]]> Mon, 21 Dec 2015 21:47:04 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000009742113_1200x675_589663299706.jpg Consumer Reporter Lynda Baquero helps a Staten Island resident reinstate his EZ Pass discount.]]> <![CDATA[Sleep Apps to Help You Feel Better Rested]]> Fri, 18 Dec 2015 20:11:39 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000009716982_1200x675_588527171525.jpg Sleep can be especially tough to come by during the holiday season, one of the busiest times of the year.Consumer Reporter Lynda Baquero found that with the help of some apps, you can put sleepless nights to rest.]]> <![CDATA[Protecting Our Seniors: Town Hall Meeting]]> Thu, 17 Dec 2015 20:25:57 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000009702732_1200x675_587813443786.jpg Consumer Reporter Lynda Baquero reports on a Town Hall meeting in Washington Heights aimed at educating senior citizens on popular scams.]]> <![CDATA[Protecting Our Seniors: Grandparent Scam]]> Wed, 16 Dec 2015 19:47:17 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000009686158_1200x675_587174467856.jpg Consumer Reporter Lynda Baquero has a warning about the popular Grandparent Scam that targets senior citizens.]]> <![CDATA[DA Warns of 'Evil Spirits' Scheme Targeting NYC's Elderly]]> Thu, 17 Dec 2015 13:01:14 -0400 http://media.nbcnewyork.com/images/213*120/Summer-Scams-generic.jpg

New York City prosecutors say they’ve seen an increase in the number of elderly people falling victim to con artists claiming to rid their grandchildren of evil spirits in exchange for cash and jewelry.

Officials with the Manhattan district attorney's office say that grifters have been increasingly targeting older residents of Chinese heritage.

Investigators think the scammers hang out around parks and other areas where senior citizens practice Tai Chi, said Catherine Christian, the head of the district attorney's elder abuse unit.

Once they get enough information about a victim’s grandchildren or other family members, they’ll approach and warn them about evil spirits.

Usually, Christian said, they’ll tell the victims in their native tongue that they’ll perform a sort of exorcism in exchange for cash and jewelry.

“They say, 'What you can do is bring jewelry, bring thousands of dollars, put it in a bag and I will bless it for you, and then your grandchild, your son, will be safe,'" she said.

But it doesn’t work out that way. Soon after the victim hands over payment, the hustler disappears.

The district attorney's office is assembling a team to target the scam, but Christian said that it’s difficult to track down suspects because many of the victims are embarrassed.

“They're not reporting it because they're humiliated," she said.

Anyone with information about the scheme should please contact the New York County District Attorney's Office Elder Abuse Unit at 212-335-9007.

<![CDATA[Protecting Our Seniors: Tax Scam]]> Mon, 14 Dec 2015 19:49:37 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000009655482_1200x675_585845827975.jpg Consumer Reporter Lynda Baquero has a warning about imposters claiming to be from the IRS and demanding money!]]> <![CDATA[Basics of a Reverse Mortgage]]> Fri, 11 Dec 2015 20:39:29 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000009631134_1200x675_584597571553.jpg Consumer Reporter Lynda Baquero has advice for anyone considering a reverse mortgage as part of our Protecting Our Seniors series.]]> <![CDATA[Protecting Our Seniors: Sweepstakes Scams]]> Thu, 10 Dec 2015 20:58:09 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000009616579_1200x675_583872067601.jpg Consumer Reporter Lynda Baquero has a warning about sweepstakes scams targeting senior citizens]]> <![CDATA[What to Know Before You Donate on Giving Tuesday]]> Mon, 30 Nov 2015 21:40:17 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000009488925_1200x675_576648259747.jpg Consumer Reporter Lynda Baquero has advice on how to research a charity.]]> <![CDATA[Shoppers Rush Tri-State Malls For Black Friday Deals]]> Fri, 27 Nov 2015 19:52:52 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000009463639_1200x675_575437891934.jpg With so many stores offering deep discounts on Black Friday, people across the Tri-State came out in droves hoping to score big deals. Consumer Reporter Lynda Baquero reports.]]> <![CDATA[Considering a Third-Party Energy Supplier]]> Wed, 25 Nov 2015 20:06:44 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000009445314_1200x675_574385731890.jpg Consumer Reporter Lynda Baquero has a list of what you need to ask before switching to a third party energy supplier.]]> <![CDATA[Beware Unlicensed Home Contractors]]> Thu, 19 Nov 2015 19:35:08 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000009374667_1200x675_570249795867.jpg Consumer Reporter Lynda Baquero has a warning about people coming to your door to offer you services for your home.]]> <![CDATA[Hiring a Company to Market an Invention]]> Tue, 17 Nov 2015 20:59:22 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000009344462_1200x675_568717891895.jpg Consumer Reporter Lynda Baquero tries to help a Queens man who paid a firm nearly $10,000 to help him promote his invention.]]> <![CDATA[Feeding Your Family for $4 a Day]]> Thu, 12 Nov 2015 00:00:59 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000009274388_1200x675_564745283913.jpg Consumer Reporter Lynda Baquero talks to Leanne Brown, the author of "Good and Cheap," for tips on how to feed a family for just $4 a day.]]> <![CDATA[Scammers Copy Green Dot's Website to Steal Customer's Money and Info]]> Tue, 10 Nov 2015 20:40:23 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000009257956_1200x675_563785283933.jpg Consumer Reporter Lynda Baquero helps a New Jersey man who did a manual search for the Green Dot website instead of typing their actual URL directly into a search engine, and found himself on a scammer's lookalike site.]]> <![CDATA[Ending a Medical Alert Contract]]> Mon, 09 Nov 2015 21:45:54 -0400 http://media.nbcnewyork.com/images/213*120/WNBC_000000009243058_1200x675_562970691610.jpg Consumer Reporter Lynda Baquero helps a Bronx woman terminate her mother's electronic monitoring equipment contract after she no longer needs it.]]>